Heinrich Böhmke, Originally posted in HRFuture The festive season has come and gone and it’s back to work for those who have a job in the delicate 2009 labour market.  For employees in the service industry – the smiling waitrons, tour-guides and shop-assistants – December has been all about work. The lady who gave me my Christmas haircut said it is her busiest month. She put in punishing overtime and hardly got any sleep. This was clear in her bleary eyes and distracted manner. I sat very still when she brought out the razor for my side-burns. There are other employees for whom exacting overtime regimens are not seasonal but chronic. So understaffed are certain hospitals, so lacking are millwright skills, that some devoted employees find themselves routinely over-worked. It is too easy to say that this is their choice. In some workplaces just keeping things afloat requires all hands on deck at all times. …